- Remote on-site training – A remote training session with a Wematter Specialist to get you up and running
- Pay per on-site visit – The Standard Service Plan includes one annual visit from a Certified Wematter Service Technician, and you can pay for additional onsite service visits and repairs.
- Direct phone and email support – Phone and email access to Wematter specialists during business hours.
- Annual preventative checkups – One annual onsite visit from a trained service technician to perform routine maintenance
- Worry-free warranty – If we determine your equipment needs to be repaired under warranty, all parts and shipping costs are included with the standard plan. With the Premium plan all parts are included and shipping costs
Service plan Standard – 2 years
Standard service & support plan Includes
- Remote on-site training
- Pay per on-site visit
- Direct phone and email support
- Annual preventative checkups
- Worry-free warranty
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