- In-person on-site training – A Wematter Specialist will train your team on-site
- On-site repairs included – First remote support, if we determine that an onsite visit is necessary, Wematter or our certified local partner will send a Certified Wematter Service Technician at no extra charge
- Direct phone and email support – Phone and email access to Wematter specialists during business hours.
- Annual preventative checkups – One onsite yearly visit from a trained service technician to perform routine maintenance
- Worry-free warranty – If we determine your equipment needs to be repaired under warranty, all parts and shipping costs are included with the standard plan. With the Premium plan, all parts are included and shipping costs
Service plan Premium – 3 years
Premium service & support plan Includes
- In-person on-site training
- On-site repairs included
- Direct phone and email support
- Annual preventative checkups
- Worry-free warranty
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